The British Vehicle Rental and Leasing Association (BVRLA) sets standards for assessing fair wear and tear that is identified when the vehicle you leased is handed back to the company.
BVRLA’s definition of fair wear and tear is as follows:
“Fair Wear and Tear occurs when normal usage causes acceptable deterioration to a vehicle. It is not to be confused with damage, which occurs as a result of a specific event or series of events such as impacts, inappropriate stowing of items, harsh treatment, negligent acts or omissions”.
This is the standard at the heart of our wear and tear inspections at Stratton Smart in Stockport.
What we do
Our wear and tear inspection is thorough. If we identify any damage likely to fall outside the BVRLA’s standard of fair wear and tear, we’ll not only tell you but also suggest the appropriate repair methods. Repairing the vehicle before you return it to the leasing company is clearly preferable – and typically less expensive – than having the company charge you for those repairs.
The majority of repairs we are able to carry out here at Stratton Smart – usually in less than a day and at a cost of up to 50% less than a traditional body shop!
We inspect the condition of the vehicle bodywork, interior, glass and wheels/trims. On the basis of that inspection, we will identify the repairs required and as reflected in the BVRLA’s fair wear and tear standards:
- Essential Repair – this is damage beyond BVRLA’s fair wear & tear standard, and must be rectified to avoid the lease company charging you to rectify them;
- Desirable Repair – this is damage which might be considered “light”, “minor” or otherwise permitted within the fair wear and tear standards, but which a leasing company might nevertheless still assess as chargeable;
- Fair Wear & Tear – this damage is within BVRLA’s fair wear and tear standard and should not result in a charge.
So that your vehicle may be booked in at a time convenient for you, we ask that you request your fair wear and tear inspection approximately ten weeks before the vehicle is due for return to the lease company.
It is also important that you get your vehicle to us cleaned (inside and out), recently washed, dry and at a time of day when light conditions are good. If it is not supplied in this way, Stratton Smart will proceed with the inspection in so far as is possible, but the effectiveness and thoroughness of the inspection will be limited, and regrettably no discount or refund will be available.